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Privacy Policy

Privacy Policy

Effective Date: 18/10/2025
Last Updated: 18/10/2025

Business Name: Da Cultural Cravings
Website: www.daculturalcravings.com
Email: support@daculturalcravings.com
Contact Number: +91-8035942864
Registered Address:
Da Cultural Cravings,
No. 48, Ground Floor, BTM Residency Phase 2,
Yelenahalli, Akshaynagar, Begur, Bangalore South,
Bangalore Urban, Karnataka – 560076


1. Introduction

Da Cultural Cravings (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit or make a purchase from our website www.daculturalcravings.com (the “Site”).

By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website.


2. Information We Collect

We collect personal and non-personal information in various ways to ensure smooth order processing, customer support, and service improvement.

A. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways – we do not store card or banking information)
  • Order history and preferences

B. Non-Personal Information

Automatically collected data includes:

  • Browser type and version
  • Device information
  • IP address
  • Referring URLs and website interaction patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

Your information is used to provide, improve, and personalize our products and services. Specifically, we use it to:

  • Process and fulfill orders
  • Communicate regarding your purchases, deliveries, and updates
  • Respond to your inquiries and provide support
  • Improve our products, website experience, and customer service
  • Send promotional offers, newsletters, or updates (only with your consent)
  • Comply with legal obligations and prevent fraud

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and offer relevant product recommendations.
You can choose to disable cookies through your browser settings, though some site functions may not work properly as a result.


5. Payment and Security

We use secure third-party payment processors (such as Razorpay, PayU, or similar PCI-DSS-compliant platforms) to handle transactions. Your payment data is encrypted and transmitted securely. Da Cultural Cravings does not store your card details or banking credentials on our servers.

Our website uses SSL (Secure Socket Layer) encryption to safeguard all transmitted information.


6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. Information may be shared only under the following circumstances:

  • Service Providers: Trusted third-party partners (e.g., logistics, payment gateways, hosting services) who perform essential business functions under strict confidentiality agreements.
  • Legal Compliance: If required by law, court order, or governmental authority.
  • Business Transfers: In case of a merger, acquisition, or restructuring, user data may be transferred under legal safeguards.

7. Data Retention

We retain your personal data as long as it is necessary to fulfill the purpose for which it was collected, comply with legal requirements, resolve disputes, and enforce agreements.
Once no longer needed, data is securely deleted or anonymized.


8. Data Protection and Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
These include:

  • Encrypted transmission via SSL
  • Secure hosting environment
  • Restricted access control
  • Regular data audits

Despite our best efforts, no system is completely secure. By using our services, you acknowledge the inherent risks of data transmission online.


9. Your Rights and Choices

As a user, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent for promotional communications
  • Lodge a complaint if you believe your data rights are violated

For such requests, contact us at support@daculturalcravings.com. We will respond within a reasonable timeframe.


10. Third-Party Links

Our website may contain links to third-party sites such as Instagram, Facebook, LinkedIn, and X. We are not responsible for their privacy practices. Please review their respective privacy policies before sharing any information.


11. Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will promptly delete it.


12. International Data Transfers

Our services are primarily intended for customers in India. However, if you access our website from outside India, your data may be transferred and processed in India, subject to applicable data protection laws.


13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. The latest version will always be available on our website. Continued use of our website constitutes your acceptance of the updated policy.


14. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Da Cultural Cravings
Email: support@daculturalcravings.com
Phone: +91-8035942864
Registered Address:
No. 48, Ground Floor, BTM Residency Phase 2,
Yelenahalli, Akshaynagar, Begur, Bangalore South,
Bangalore Urban, Karnataka – 560076