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TERMS & CONDITIONS

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TERMS & CONDITIONS

Effective Date: 18/10/2025
Last Updated: 18/10/2025

Business Name: Da Cultural Cravings
Website: www.daculturalcravings.com
Email: support@daculturalcravings.com
Contact Number: +91-8035942864
Registered Address:
No. 48, Ground Floor, BTM Residency Phase 2,
Yelenahalli, Akshaynagar, Begur, Bangalore South,
Bangalore Urban, Karnataka – 560076


1. Introduction

Welcome to Da Cultural Cravings. By accessing, browsing, or purchasing from www.daculturalcravings.com, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all other policies referenced herein.
These Terms govern your use of our website and purchase of our products.

If you do not agree with any part of these Terms, please do not access or use the Site.


2. Eligibility

You must be at least 18 years old to make purchases from Da Cultural Cravings. By placing an order, you represent that you are legally competent to enter into a binding contract under Indian law.


3. Products and Descriptions

We take utmost care to ensure accuracy in product descriptions, images, pricing, and availability. However, variations may occur due to the handcrafted nature of our sweets, natural ingredients, or photography lighting.
All our sweets are handmade in small batches, ensuring freshness, authenticity, and traditional taste.

  • Product shelf life and storage instructions are provided with each product listing.
  • We do not use artificial preservatives or additives unless clearly specified.

Da Cultural Cravings reserves the right to modify, discontinue, or update any product at any time without prior notice.


4. Orders and Acceptance

When you place an order through our website:

  1. You agree that all information provided (billing, shipping, contact) is accurate and complete.
  2. You authorize us to process your payment through secure payment gateways.
  3. Orders are confirmed only after successful payment.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability
  • Payment issues or suspected fraud
  • Incorrect pricing or listing errors

You will be notified in such cases, and refunds will be processed as per our Refund Policy.


5. Pricing and Payment

All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
We accept secure online payments through trusted gateways like Razorpay, PayU, and UPI.

Da Cultural Cravings does not store or access your card details.
Prices are subject to change without prior notice. Once an order is placed, the price at the time of purchase applies.


6. Shipping and Delivery

We ship across India using reputed logistics partners to ensure timely and safe delivery.

Estimated Delivery Time:

  • Metro cities: 3–8 business days
  • Non-metro areas: 5–10 business days

Important Notes:

  • Delivery timelines are estimates and may vary due to logistics or weather conditions.
  • All products are packed carefully to maintain quality during transit.
  • In case of delayed or damaged delivery, contact us immediately at support@daculturalcravings.com within 24 hours of receiving the package.

7. Intellectual Property

All content on this website, including text, images, product descriptions, recipes, logos, designs, and brand name “Da Cultural Cravings,” are the intellectual property of Da Cultural Cravings.
Reproduction, distribution, or unauthorized use of any material without written consent is strictly prohibited.


8. User Conduct

By using our website, you agree not to:

  • Post or transmit any offensive, misleading, or unlawful content
  • Interfere with website functionality or security
  • Misuse our contact information for spam or unauthorized communications

We reserve the right to block or terminate access to users who violate these terms.


9. Limitation of Liability

Da Cultural Cravings will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim, whether in contract, tort, or otherwise, will not exceed the amount paid for the specific product in question.


10. Indemnification

You agree to indemnify and hold Da Cultural Cravings and its affiliates harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.


11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.


12. Changes to Terms

We may revise these Terms at any time. Updated terms will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.


13. Contact Us

For any concerns or queries regarding these Terms, please contact:
Email: support@daculturalcravings.com
Phone: +91-8035942864